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I own severeral Ruger firearms, some for a couple of decades and have had very few issues. A couple of times Ruger has sent replacement parts at no charge. Only problem was with a vaquero when the cylinder somehow got out of alignment (still don’t know how it...
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Company wrote 0 private or public responses to the review from Oct 10.
5.0
#1378074
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Ruger - Inquiry

Closed... I'll call back later
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 17.
#1358319
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Ruger - Jamming problens

I bought a ruger 9e because i had good luck out of the older rugers. I did not do my home work on the 9e . That is the worst hand gun that i hsve ever owned . I bought the gun used but it looked new i can see why it looked so good they could not shoot it. I know you can not do anything. But you need to do better. Thank you.
Company wrote 0 public responses to the review from Sep 09.
Mayodan, North Carolina
#1351121
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Ruger - Sent a mini 30 in for service, they refused to repair it

I sent a mini 30 in for repairs, it needed to be rebarreled. The web site lists a new barrel installed at $80. They said the gun needed more extensive work, then offered to send me a new one for only $650. (I have found them cheaper through variius sources).
Company wrote 0 private or public responses to the review from Jun 15.
1.0
Details
Customer service
Product or Service Quality
Reliability
Warranty
Newport, New Hampshire
#1280763
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Bought a LCR 22 WMR revolver and it would not eject the spent shell casings the first time out shooting. The bores of ejector have a larger diameter than a 22 LR casing. The ejector passes right by when depressed. Went to Ruger's website and wrote to them, explaining...
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Company wrote 0 private or public responses to the review from Apr 30.
2.5
Newport, New Hampshire
I liked
  • All my other ruger firearms
I didn't like
  • This 22 revolver
#1244847
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Ruger - Mark iii jamming
I bought a bull barrel 22lr Mark iii.Jams when I put over 6 rounds in clip.I think spring in clip gets to tight.Pain in {{Redacted}}.#274-22849...Rick...hemicuda243@gmail.com 100 words...screw you...{{Redacted}}
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Company wrote 0 private or public responses to the review from Apr 21.
Anonymous
Don

Purchase a new magazine. Problem solved. Thats a great gun! I luckily inherited a mark 1, what a legacy design! Magazine problems are easily remedied and not a serious manufac...

#1238175
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I bought a brsnd new ruger american 22mag rifle and three boxes of ammo. Took the rife out to sight it in. First round fired but the casing wouldn't come out. Second and third round same thing. On the 9th round the round went off and blew the casing apart. Sent the...
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Company wrote 0 private or public responses to the review from Mar 30.
Anonymous
Eric droegemeier

My ruger rifle blew up in my hands. They would do nothing about it. *** ruger forever.

1.0
#1223056
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I have contacted ruger several times over there product misfiring and have got NOTHING accomplished except the run around and a very angery dissatisfied customer. Anita with customer service in North Carolina bluntly hung up on me and told me No to talking to anyone...
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Company wrote 0 private or public responses to the review from Jan 11.
h.kitchener
h.kitchener

You apparently have a gun that has a problem and you want Ruger to fix it for free. The cause of a gun that misfires could be alot of things, but usually not something in the ...

1.0
Mayodan, North Carolina
#1166904
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Having had my own gunsmithing/gun shop over 30 years, custom firearm builder, ex competitor in various classes of shooting disciplines, range safety officer, and being a lifelong gun nut, I've been fortunate enough to have had a LOT of exposure with virtually all...
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Company wrote 0 private or public responses to the review from Nov 02, 2016.
h.kitchener
h.kitchener

Good review and exactly my own experience with Sturm Ruger.

#947824
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Contact Ruger

Mailing Address:
1 Lacey Place
Southport, Connecticut 06890
United States
Phone:
(336) 949-5200
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Resolved
I recently had a bad experience with Ruger CS regarding bad mags on a 6 month old LC9s barely used. Mag failures are common with this model and when i contacted Ruger CS i was treated as if dishonest. If i could've known it would be so bad i would've just bought a...
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Company wrote 0 private or public responses to the review from Apr 19, 2016.
2.6
I didn't like
  • See previous email
#832278
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