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I have contacted ruger several times over there product misfiring and have got NOTHING accomplished except the run around and a very angery dissatisfied customer. Anita with customer service in North Carolina bluntly hung up on me and told me No to talking to anyone...
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h.kitchener
h.kitchener

You apparently have a gun that has a problem and you want Ruger to fix it for free. The cause of a gun that misfires could be alot of things, but usually not something in the ...

1.0
Mayodan, North Carolina
#1166904
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Having had my own gunsmithing/gun shop over 30 years, custom firearm builder, ex competitor in various classes of shooting disciplines, range safety officer, and being a lifelong gun nut, I've been fortunate enough to have had a LOT of exposure with virtually all...
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h.kitchener
h.kitchener

Good review and exactly my own experience with Sturm Ruger.

#947824
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I recently had a bad experience with Ruger CS regarding bad mags on a 6 month old LC9s barely used. Mag failures are common with this model and when i contacted Ruger CS i was treated as if dishonest. If i could've known it would be so bad i would've just bought a...
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2.5
I didn't like
  • See previous email
#832278
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I have a good one. I bought my mini 14 around 1990 new. I recently had the barrel threaded and the gunsmith said the barrel was bent. I mailed it to ruger and they said the barrel wasnt bent. Well I just tried to put a scope on it and ran out of adjustment to the right...
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1.5
Wauchula, Florida
I liked
  • Customer employees answering the phone
I didn't like
  • Unconcerced and apparantly non-skilled rifle examiner
#738385
Reply to reviews