Ruger - Poorest quality of customer service
Bought a LCR 22 WMR revolver and it would not eject the spent shell casings the first time out shooting. The bores of ejector have a larger diameter than a 22 LR casing.
The ejector passes right by when depressed. Went to Ruger's website and wrote to them, explaining the issue . They send me an RMA# (838754) and said to send it back for repairs. Sent it back.
After a few weeks the firearm was returned without any changes made. No fix. No resolution. Same issues.
Did not touch or attempt to repair the firearm. What a waste of time and money.
I do not recommend purchasing from Ruger.
Customer service sucks!
Reason of review: Poor customer service.
Monetary Loss: $469.
Preferred solution: Let the company propose a solution.
Ruger Pros: All my other ruger firearms.
Ruger Cons: This 22 revolver.
Location: 529 Sunapee St, Newport, NH 03773, USA
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